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Contact UsUnparalleled protection in insurance tracking
Technology and carrier strength working in alignment
Advanced technology, strong insurance programs, and proven catastrophe-response capabilities deliver dependable protection.
We deliver the experience and reliability mortgage servicers need to confidently outsource their insurance tracking.
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Part of Allstate
You can trust our financial strength and capacity to respond to any catastrophe
Technology-driven insurance tracking
Data integrations and automated controls designed to support accurate processing
Carrier advantage
Insurance programs backed by direct carrier support
Comprehensive catastrophe response
Coordinated support for customers and timely information for servicers during major events
Admitted insurance program
Policies admitted in all 50 states and written through National General’s A+ rated carriers, with surplus lines coverages also available
Robust coverage options
We specialize in lender-placed insurance (LPI) for fire, flood, and wind, along with REO and blanket coverages
Part of Allstate
You can trust our financial strength and capacity to respond to any catastrophe
Technology-driven insurance tracking
Data integrations and automated controls designed to support accurate processing
Part of Allstate
You can trust our financial strength and capacity to respond to any catastrophe
Technology-driven insurance tracking
Data integrations and automated controls designed to support accurate processing
Carrier advantage
Insurance programs backed by direct carrier support
Comprehensive catastrophe response
Coordinated support for customers and timely information for servicers during major events
Admitted insurance program
Policies admitted in all 50 states and written through National General’s A+ rated carriers, with surplus lines coverages also available
Robust coverage options
We specialize in lender-placed insurance (LPI) for fire, flood, and wind, along with REO and blanket coverages
How we deliver unparalleled insurance protection
Our technology embeds quality throughout the insurance-tracking process, using strong data integrations and dependable controls to ensure accuracy across each loan.
Coverage information moves through these systems in a steady flow, providing a reliable view of insurance status and activity. Visibility into the process reinforces confidence by removing guesswork and strengthening the information used to guide decisions. The result is a process that protects portfolios, supports accurate notice cycles and coverage placement, and strengthens the quality of every interaction from start to finish.
Technology built for clarity, reliability, and continuous insurance protection
TrackGuard brings loan and insurance data together for seamless servicing and intelligent decision-making. With structured business rules and continuous verification, it maintains accurate coverage status, manages premium payments, guides notice cycles, initiates LPI placement and policy cancellations, and helps prevent unnecessary lender-placed insurance.
The fully automated system is backed by experts who monitor outcomes and refine processes, helping servicers operate with confidence and consistency. This structure reduces operational risk and gives servicers dependable visibility across their portfolio.
ClientSource is a comprehensive portal that gives servicers complete transparency into their insurance, customer care, and loss drafts programs. It centralizes program activity and documentation in one place and supports interactive dashboards with real-time reporting.
With everything in one place, servicers gain a consistent view of portfolio activity without searching across multiple systems. Servicers can quickly verify insurance, track progress, and access the information needed to support confident decisions.
National General Lender Services is committed to sustained investment in technology that strengthens accuracy, reduces manual work, and elevates operational performance. This includes direct system interfaces, APIs, EDI, and other methods to achieve fast, reliable data exchange, often in real time.
Reflecting our commitment to continual innovation, our catastrophe-response technology allows us to rapidly pinpoint potentially affected properties and engage homeowners directly through mobile outreach.
We are building for the future. Our investment in AI capabilities is designed to boost efficiency and insight without ever compromising the safeguards that protect our clients.
Verified technology performance
“Our technology gives servicers the information they need, when they need it. By creating a unified foundation for data and oversight, we enable smarter decisions and deliver the reliable protection that lenders count on every day.”
Jennah M,Technology Leader, National General Lender Services
Servicer-focused insurance tracking systems
Partnering with National General Lender Services gives mortgage servicers the confidence of strong, reliable coverage backed by A+ rated carriers. That coverage is supported by technology designed to enhance servicing workflows. We stay ahead of evolving guidelines and industry expectations by anticipating change and enhancing our systems.
Our focus on continuous improvement drives thoughtful refinements that strengthen clarity, efficiency, and consistency, creating a strong foundation for deeper partnership. This commitment to collaboration ensures our solutions are shaped around real operational needs, helping clients safeguard their portfolios, streamline processes, and deliver a smoother experience to the customers they support.
Resources & expertise
Interactive Dashboards: A Move from Optional to Essential
APIs Are Reshaping Insurance Tracking
Turning Risk into Readiness
State Insurance Reforms Aim to Alleviate Market Challenges