How can we help you?
National General Lender Services and National General Insurance serve different customers and provide different services. National General Lender Services supports mortgage servicers and general insurance agencies. We provide lender-placed insurance and insurance tracking solutions, as well as coverage options for agencies.
Are you looking for help with an existing auto, homeowners, renters, or personal insurance policy? If so, you likely should contact National General Insurance rather than National General Lender Services.
I am a customer
If your policy number begins with Q, contact your mortgage servicer using the phone number listed on the notice. Your servicer can answer questions about your insurance requirements, coverage status, and next steps.
If your policy number does not begin with Q, please click here to contact National General Insurance.
If you have questions about a policy purchased directly through National General Insurance or one of its agents, including auto, homeowners, renters, or other personal lines coverage, please contact National General Insurance.
I am a business
For mortgage servicers, insurance agencies, and brokers interested in learning more about our solutions and partnership opportunities, click here.
Note: This option is intended for organizations interested in National General Lender Services' offerings. For personal insurance policy, claims, billing, or payment inquiries, please contact National General Insurance.
For insurance policies purchased directly by the policyholder through National General Insurance or one of its agents:
- Visit Lienholder Portal
- Contact National General Insurance
Contact National General Lender Services
National General Lender Services supports mortgage servicers and general insurance agencies. We provide lender-placed insurance, insurance tracking solutions, as well as coverage options for agencies.
If you are a mortgage servicer or insurance agency and would like to learn more about how National General Lender Services can support your insurance program, please complete the form below.
Important: This form is for B2B inquiries only. It does not support personal auto or home insurance questions. Borrowers should contact their lender directly or use the phone number provided on their notices, since support for individual policies is managed through lender-dedicated lines.